Hi! Thanks so much for your interest in Portable Garages and Shelters! 

Looking for General FAQ? Most answers to general questions can be found in the product page itself (by scrolling down and looking at the specifications and features), as well as our Frequently Asked Questions page (http://www.portablegaragesandshelters.com/questions). Please visit this page - we answer a lot of questions, and offer a lot of important information for you to consider before you make a purchase.

Are you from Canada? If so, please CLICK HERE for CANADIAN INFORMATION. Note that for the most part, I can only do business with established Canadian Businesses who provide their Customs Broker information with their quote requests. No quotes can be given without Customs Broker information and valid daytime telephone numbers.

You can also access all of MDM's assembly manuals and spec sheets here: http://www.portablegaragesandshelters.com/page/298086209

Important Note for Canadian customers - please see our Canadian Information page first, before contacting us. There are specific requirements we must follow in order to ship to Canada, if we can do it at all. It is only in specific cases that we can ship to Canada. Also, my phone plan does not give me easy access to Canada at this time, so email is best.

We do our best to provide as much information as we have here on the site - all of which we get directly from MDM Rhino (for whom we are independent web-based dealers).

Telephone Numbers for Customers: If you cannot find your answers here on the site, feel free to call us personally at 1-603-723-8881 - If you wish to place an order by phone - or simply prefer to call on a toll-free number, you are welcome to use our toll-free number provided for your convenience: 1- 866-769-4758 (it rings at the same place). 

NOTE: Attention telemarketers and other solicitors: I do not take marketing calls or emails, and would appreciate that you respect my and my customers by not calling me or contacting me with any of your offers. Thank you for understanding.

Because we are a "mom & pop" business, running the website ourselves, we may not always be home. So, please leave a message, and we'll get back to you as soon as possible.

For product or technical questions, or warranty issues (including damaged or missing parts) about your order or in-stock status, please call David Clayton, my account manager at the MDM warehouse in Milford, CT, Monday - Friday, 8:00 am - 5:00 pm Eastern time at 1-800-447-7079.  

Note: Because the MDM Rhino warehouse does not set my prices, they cannot take orders for me by phone; nor can they give you special order/shipping quotes - I must get those for you since I typically give additional discounts based on the nature of the order.

If you would like us to call you or email back, please include a valid email address and/or telephone number, and we will be happy to talk with you! 
Feel free to ask us for a quote to ship to Alaska or Hawaii (we'll need your full address, including ZIP/Postal Code).  

You can write to us at: John & Kathy Tremblay, 174 Randolph Hill Road in Randolph, NH 03593. All products are shipped from the MDM Rhino  warehouse, located at MDM Products - Rhino Shelter, LLC, at 105 Woodmont Road, Milford, CT 06460, USA. If you have specific technical questions about your product, call 1-800-447-7079, ext 14 - or just ask for David Clayton - who is our own customer service representative. This number will also be provided on your assembly instructions.