Frequently Asked Questions about our Rhino brand Portable Garages and Temporary Shelters

How can you offer these low prices combined with such low shipping? I've added up the numbers, and it almost seems too good to be true...

What type of fabric is used in your Rhino brand portable garages and shelters?

What is so special about black scrim material?

What colors do you offer?

What type of fabric is used in your Rhino hobby greenhouses and party tents?

Are your products fire resistant?

How are your portable garage frames made?

How long will it take for me to set up my Rhino brand portable garage?

What kind of anchors do you use?

What kind of portable garage styles do you offer?

Which style is better for snow, House or Round?

Does the House/Peak style give me more headroom than the Round style?

Will I need to pay property tax on my portable garage or shelter?

Will I need a building permit to set up my Rhino portable garage?

What forms of payment do you accept?

Do you offer a warranty?

Do you have a return policy?

Why are you requiring my daytime phone number?

Can you ship to Canada?

Do you offer any other products, such as gazebo structures or other outdoor and garden units?

Portable Garages and Shelters Answers

How can you offer these low prices combined with such low shipping? I've added up the numbers, and it almost seems too good to be true... Our mission is to ALWAYS give our customers exactly what WE would hope to find in a seller - someone who REALLY cares about providing quality and value. And that is precisely what we have done with our decision to bring you the highest quality portable garage and shelter structures. And since we also have lower overhead than some other retailers, we truly are able to pass those savings on to you. We enjoy win-win situations! Back to Top

What type of fabric is used in your Rhino brand portable garages and shelters? MDM - Rhino Shelter Products LLC's covers are made of a 10 oz industrial grade rip-stop poly that is ultra-violet ray treated on both sides to prevent sunlight from deteriorating the covers. These covers will last years in the sun. Rip-stop poly means if you were to get a tear in the cover, the rip will not continue. All of our covers contain a black scrim material between the colored exterior and white interior fabric. Back to Top

What is so special about black scrim material? This black scrim material blocks UV by 100% which allows our covers to last seven to ten years! Most portable buildings on the market do not have the black scrim material and only last three to five years. Back to Top

What colors do you offer? For most of our Rhino portable garage and temporary shelter structures, we offer three attractive colors: green, gray, and tan to match your landscaping (some of our larger buildings are available in green and grey only - or white, as in the case of the Domed Truss Building). All three colors have a white interior which makes for a bright inside. Our greenhouses are a translucent white, and our party tents are white with attractive blue trim (and clear plastic windows). Back to Top

What type of fabric is used in your Rhino hobby greenhouses and party tents? Our backyard greenhouses and party tents use a strong, yet lightweight UV Protected Fabric 20 mil Backed Poly Material 8 0z. weight. As is the case with our portable garages, the main cover and doors are fire resistant, and meet California fire code CPAI -84 Section 5. Back to Top

Are your products fire resistant? MDM Products LLC's fabric is flame-resistant and meets California fire code CPAI-84.  Back to Top

How are your portable garage frames made?
The tubing on our instant garages are high quality galvanized structural steel tubing that is designed not to rust. Our frames are also pre-drilled and are assembled with carriage bolts so that there are no power tools required during assembly. Our lighter weight party tents, greenhouses, and Metal/Steel carports use powder coated finish on an all steel frame. Our 1-car garages use a strong 1-5/8" diameter tubing, and our 2-car and larger garages (including the RV Shelter) use an even stronger 2-3/8" diameter tubing. Back to Top

How long will it take for me to set up my Rhino brand portable garage? Average installation time on the one car garage is 3-4 hours with two people the first time setting it up. Some of our larger buildings may take a longer (for example, a large, barn style building might take an afternoon or a little longer), while some of our smaller and lighter weight structures, such as our easy-to-assemble party tents or mini greenhouses may take a little less time. All of our temporary or portable shelters are ready to assemble, and all hardware is included. You will also receive a step-by-step assembly manual with your Rhino Shelter - as well as a toll-free number to call if you have technical or installation questions! If you wish to view the MDM Rhino assembly manuals and/or spec sheets, we have provided them for you here through this link! Back to Top

What kind of anchors do you use? We use a cable hook anchoring system for our portable garages. Each anchor is 3 feet long and the cable is made of stainless steel. This prevents rusting. The anchor is driven into the earth with a 3 foot long drive rod that fits into the head of the anchor. Each anchor has a 1200 pound pull out ratio. Other companies use augers that are only 6 inches long and they are very difficult to screw into the ground and may pull out easily. The party tents are anchored by stakes. The metal/steel carports use a stainless pin (see the description).  Back to Top

What kind of portable garage styles do you offer? We offer two styles, house and round, depending on the style. Both styles are designed with heavy duty, galvanized steel frames to withstand snow and high winds. Please note that MDM Rhino brand portable garages and shelters are currently NOT engineered - so we cannot provide wind/snow load information. In some cases, firms purchasing a large building have been able to determine these loads using their own engineering staff.  Back to Top

Which style is better for snow, House or Round?
Keep in mind that these buildings are not engineered, and we cannot offer or guarantee snow load or wind resistance figures. Customers have reported that the Round style seems to shed snow more easily; however, regardless of the style you choose, it is recommended that if you are experiencing very heavy snowfall that you knock the snow off occasionally from inside.  Back to Top

Does the House/Peak style give me more headroom than the Round style? While the round and house/peak style instant garages are similar to each other as far as overall strength goes, because the house/peak style has straight sidewalls, there is a little more "work space" on the sides. Back to Top

Will I need to pay property tax on my portable garage or shelter?
Our portable shelters and garages are temporary structures; however, only your own town can provide you with information specific to your situation. Please, if you have any questions about your own tax liability, we recommend that you check with your local tax assessor's office to be sure. Back to Top

Will I need a building permit to set up my Rhino portable garage? Our portable shelters and garages are temporary structures. In many cases, a permit is not likely to be required, since the garages and shelters are not permanent structures, and they can be moved easily. However; there are certain instances - such as in certain residential associations (e.g. condominium associations) where such structures are not allowed. In addition, some municipalities require permission to set these up. Therefore, just as is the case with property taxes, we advise that you check your local regulations before you buy. Back to Top

What forms of payment do you accept?
For your convenience and for faster delivery, we accept PayPal, and major credit cards (Visa, Master Card, American Express, & Discover). Your credit card statement will show the charge from Portable Garages and Shelters, or PortableGaragesAndShelters.com. If you wish to pay by check or money order, simply contact us at info@portablegaragesandshelters.com for payment instructions. For our friends and neighbors in Canada, we will invoice you direcly by PayPal. Back to Top

Do you offer a warranty? Yes, our supplier offers a limited two (2) year warranty. Please click here to see our warranty information. Back to Top

Do you have a return policy? As a general rule, we do not accept returns. However, under certain and specific circumstances, a return may be granted (restocking fees may apply) - and because there are special conditions regarding returns, we urge you to carefully review our Cancellations & Returns Policy on our Shipping & Returns Page  here prior to purchasing your Rhino Shelter.  Back to Top

Why are you requiring my daytime phone number? We need your daytime phone number so that the trucking company can contact you to schedule delivery of your portable garage or shelter. Back to Top

Can you ship to Canada? As a rule, we are no longer offering the option to ship to Canada unless you are a commercial enterprise and have a Customs Broker. Also, it may be important for you to note that our products are manufactured in China. If you do want to receive a quote, please provide us with your address, along with the name and SKU of the Rhino item you are interested in, and we will obtain a shipping quote for you. Bear in mind that orders to Canada will be subject to whatever duties or taxes are levied on such products. You will need to discuss and determine taxes and duties with your customs office. Since our website is not set up to take online orders from Canada or other international destinations, we provide an invoice direcly to you through PayPal once you have given us your final order by email.  Email us at info@portablegaragesandshelters.com   (Special Note for our Canadian friends in SE British Columbia or Southern Alberta: It may save you some money to have your order shipped to The Montana Shipping Outlet in Eureka, Montana, which is very close to the border - just 8 miles south of Roosville, BC. For a small fee, they can receive your portable garage for you to pick up there. Call them at (406) 297-2016 or visit their web site at: www.montanashipping.com. Of course you are still responsible for your taxes and/or duties at the border.) Back to Top

Do you offer any other products, such as gazebo structures or other outdoor and garden units? Although gazebo structures and other types of outdoor furnishings are not currently offered through MDM Rhino, we have partnered with a company called Gazebo Creations to bring you an exceptional variety of different gazebos, pool houses and cabanas, sunrooms, arbors and trellises - as well as gazebo furniture. After we researched companies, we decided that adding information about gazebo structures would be a good fit for our Portable Garages and Shelters website.

You can read more about these products here at our Gazebo Structures page, or visit our affiliate site with the company directly from this link: Buy Gazebo Kits or Fully Assembled Delivered in as little as two weeks! Order Today! Please note that although we cannot take your order for outdoor gazebos here through our Portable Garages and Shelters website, if you visit and make a purchase through the links we have given here at our site, the company will know that you came from Portable Garages and Shelters, and we will receive our commission in that way. We will also continue to seek out and offer our customers product lines that are complimentary to those you find here at Portable Garages and Shelters. Back to Top